Return & Refund

Return

Once return is received and inspected by our fulfillment centres (usually within 3 - 5 working d of receipt), your refund will be processed and issued through your original method of payment within 7 days. However, do note that for Cash on Delivery orders, cash refund will not be available. For orders placed with Cash on Delivery, please provide your name, bank name and account details so we that can refund you through bank transfer once we receive your item.

Refund

If your order was placed using a Credit Card or PayPal, we will refund you through the same method of payment once we received your item.

For orders placed with Cash on Delivery, please provide your name, bank name and account details so we that can refund you through bank transfer once we receive your item.

If the item is faulty, but the customer no longer in possession of the original packaging, proof of purchase is required in the form of the returns slip, to receive a refund.

Cancellation of orders must be done within 3 days after you purchased.